NEXT: Let’s take it on.

‘Let’s take it on’ is our North Star. It describes the working culture that has got us to where we are and the attitude that will underpin our future successes. At NEXT we never underestimate what you can do. Bring your energy, play to your strengths and never shy away from change. Push yourself and back others. Make things happen that will be bigger and better than before.

At NEXT we have a set of expectations that brings ‘Let’s take it on’ to life. They help every department and person at NEXT discover their potential.

  • For our customers: always think customer.
  • Impact: make it happen.
  • Innovation: push the boundaries.
  • Respect: we’re all human.
  • Integrity: keep it real.
  • Openness: invite collaboration.
  • Growth: learn to evolve.


    • NEXT employs over 40,000 people globally
    • 44% of NEXT PLC Board directors and 47% of our senior leadership team are female
    • Around 19,000 employees participated in Company pension schemes
    • Around 9,600 employees held options or awards in over 6.6 million NEXT plc shares
    • New Mental Wellbeing programme launched in 2018

Benefits when working for NEXT group companies

  • 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria’s Secret* products (*when purchased through NEXT)
  • 10% off most partner brands & up to 15% off Branded Beauty
  • Direct to Work – Discount online and instore, collect your items the next day for free from your place of work or local store
  • Non-contractual bonus/reward/recognition schemes available dependent on position
  • Early VIP access to sale stock
  • Access to fantastic discounts at our Staff Shops in the Midlands and North region
  • Flexible Working Opportunities
  • Sharesave scheme
  • Access to a digital GP and other free health and wellbeing services
  • Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
  • Support Networks – Access to Network Groups to empower and celebrate each other
  • Gympass – Discounted flexible monthly gym memberships, with apps, PT sessions and more
  • Financial Wellbeing – Save, track and enhance your financial wellbeing
  • On-site Nursery available at Enderby Head Office; OFSTED outstanding in all areas
  • Restaurants with great food at amazing prices at Head Office, Contact Centres and Regional Service Centre sites
  • Life assurance
  • Conditions apply to all benefits. Some of the benefits do not apply across all NEXT group companies, business units and countries. These benefits are discretionary and subject to change.
  • Additional benefits may be applicable for senior level positions, such as private health care, management share options, company car or car allowance.

D&I: Together we are NEXT

At NEXT, we encourage our people to help us to drive positive change, share ideas and champion their passions. As a diverse community we are working on ways to expand more networks across the business to ensure everyone feels included, comfortable and themselves at work.
We are committed to being an employer of choice for everyone. We are dedicated to attracting, retaining and developing the very best people to build a diverse and talented team and recognise that every individual’s unique background, experience and ability collaborates and contributes to our future success.
We strive to create an inclusive and inspiring environment where individual’s feel valued and respected and where people can thrive, achieve their full potential and be their very best, whoever they are.

Wellbeing at NEXT

We want all our employees to feel able to be creative, productive and engaged. NEXT is an inspiring, exciting and rewarding place to work and by helping our employees to maintain positive mental wellbeing, we know they will also help us to be successful.

In 2018 we launched a new Mental Wellbeing Charter aimed to improve the way we identify and help those suffering from mental ill-health. In 2017 we partnered with experts in the field to help us develop and launch the Charter which was endorsed at board level. 

When we talk about mental wellbeing we mean ‘where you are able to achieve your potential, cope with normal day to day pressures, thrive and be productive in all aspects of your life’.

Working at NEXT


You’ll work as part of a fast-paced store team. Your priorities will vary between environments, from offering outstanding service to being part of our excellent stock operations for our customers. In return for supporting all company policies and procedures and having a great attitude to work, we will invest in you and your development from day one.


You’ll work as part of a fast-paced warehouse team. Your priorities will vary between environments, working with precision to ensure the accurate and timely receipt and storage of stock, and the picking/packing and despatch of stock to our branches and customers.


We have over 1200 talented people in the NEXT Technology team who design, develop and support all of our business applications and infrastructure in house, which is quite unusual for the retail sector.

Retail is fast-moving with fashions changing every season. Applying the same rule to our technology team is fundamental to staying ahead of the competition, so we need the very best people to do just that.

Contact Centre

Our Online Contact Centre teams are extremely passionate about delivering exceptional customer service, they help to support our wider teams & divisions to effectively resolve all customer queries. We believe Customer Service is key and we will give you the autonomy to deliver this.

In a competitive market, we want to stand out and deliver exceptional service to each and every customer. We are looking for people who have the same passion to make the shopping experience better for our customers.

Head over to our careers website and apply today!


Case Studies

Sue Smith

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