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Information Management and PMO Support Officer

Employer
Department For Transport
Location
Birmingham, Leeds, London
Salary
National Minimum salary - £30,734 & London Minimum salary - £34,708
Closing date
11 Dec 2021

Job Details

  About the job Summary

We recognise the challenges that people with (multiple) protected characteristics may experience on the job market and in their career progression. We are fully committed to being an inclusive employer and ensuring equal opportunities. We are keen to make our workforce as diverse as possible, and we hope to attract applications from underrepresented groups, including Black, Asian and Minority Ethnic (BAME) people, people with a disability, and people with gender diverse identities.

Are you innovative and passionate about consistently improving working methods that are both user friendly and systematic?

Can you collaboratively work with different stakeholders?

If so, we'd love to hear from you!

Job description

This role will lead on knowledge and information management; ensuring that our processes and systems meet the needs of live project delivery and future archiving, and that records management is compliant with legislation. You will do this through ensuring that our systems are robust, data is up-to-date and accurate and by supporting colleagues to effectively record and manage information. You will take responsibility for the accessibility, retrievability, security, quality, retention and ethical handling of Department for Transport (DfT) property data.

The role is a new post and is in the Group Property (GP) team which is outside of the central DfT Knowledge and Information Management (KIM) team and is part of Corporate Finance and Property Directorate in the Corporate Delivery Group at DfT. The majority of GP is based in London, with some staff in Hastings and a growing presence in Leeds and Birmingham with new office hubs. Group Property both looks after DfT accommodation and building services and advises policy and project teams on property-related matters.
 

Responsibilities

Key accountabilities of the role include:

• Develop and champion good knowledge and information management (KIM) policies and practices within Group Property (GP).
• Evolve the existing GP filing system (SharePoint) to make sure it is fit for purpose and meets business needs as a central repository for key data and documents.
• Develop and maintain the data requirements for inclusion in relevant contracts for Facilities Management (FM) or other building and property services.
• Develop / adapt team specific guidance from KIM documents and ensure it is kept up to date and reflects DfTs overall vision.
• Managing GP property asset data ‘single source of truth’; that it is up to date and responses to data requests / queries are dealt with in a timely manner.
• Supporting colleagues to build good information management practices in their area, providing training and support.
• Work with external stakeholders (DfT Arms Length Bodies) to clarify expectations as well as look to improve their data management systems and explore ways of working better together.
• Provides advice on the transformation of data/information from one format or medium to another to support reporting to other Government Departments.
• Able to provide data analysis including using data visualisation tools such as Power BI, Tableau or similar.
• Report on achievements and next steps regarding GDPR compliance across GP.
• Work as needed within the Programme Management Office (PMO) team to cover absences and provide team resilience.

About you

To be successful in this role you will have strong understanding of the importance of knowledge and information management and strive to develop and increase our capability in this activity, both across Group Property and with our Agencies. Sharing your experience to reach practical solutions to ensure information is created, organised and exploited effectively. You will understand digital systems and how they can facilitate effective information management. You will also have a good working knowledge of SharePoint and the Microsoft 365 suite.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Communicating and Influencing
  • Working Together
  • Changing and Improving
  • Managing a Quality Service

Benefits

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance.

Find out more about what it's like working at the Department for Transport.

Things you need to know Security

Successful candidates must pass a disclosure and barring security check.

People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Strengths and Experience.

We are closely monitoring the situation regarding the coronavirus, and will be following central Government advice as it is issued. There is therefore a risk that recruitment to this post may be subject to change at short notice. In addition, where appropriate, you may be invited to attend a video interview.

Please continue to follow the application process as normal and ensure that you check your emails regularly as all updates from us will be sent to you this way.

Selection Process

As part of the application process you will be asked to complete a CV and personal statement. Further details around what this will entail are listed on the application form.

For your CV and personal statement, please provide detailed evidence of your experience of the following:

• Outline your Knowledge and Information Management (KIM) experience
• Your experience of SharePoint and Microsoft 365 suite, including large file sharing
• Provide an example of when you have supported and trained to a team as part of a change process

The sift is due to take place from 26th November 2021

Interviews/assessments are likely to be held w/c 6th December 2021

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.

The selection process will be designed specifically for the role. As a result, your assessment could include:

• an interview

You’re encouraged to become familiar with the role profile, as you may be assessed against any of the criteria recorded within.

The Department for Transport alongside other Government Departments recruit using Success Profiles. This means for each role we consider what you will need to demonstrate in order to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

For further information on Success Profiles visit our Careers website.

Please see attached candidate notes for further information about our recruitment process.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section

Further Information

To learn more about applying for a role within the Department for Transport, visit the Application Process page of our Careers website.

Before submitting your application, we encourage you to visit our Things You Need to Know page for further information about applying for a role within the Department for Transport and the Civil Service.

Throughout this job advert there are links to the DfT Careers website, which provides you further information to support your application. Should you be unable to access the information on our website, please email [email protected] for assistance.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants Job contact : Name :   Paul Newman Email :   [email protected]   Recruitment team : Email :   [email protected] Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: [email protected] If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website at https://civilservicecommission.independent.gov.uk

Company

We work with our agencies and partners to support the transport network that helps the UK’s businesses and gets people and goods travelling around the country. We plan and invest in transport infrastructure to keep the UK on the move.

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