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Multi Trade Plumber - Flexible Working Available

Employer
L&Q
Location
Slough, Berkshire
Salary
£32,842pa increasing to £33,827 after completion of probation.
Closing date
6 Aug 2021

Job Details

 The Role:                          Multi Trade Plumber

Contract type:                  Permanent, full time, 40 hours

Location:                          West Region, Based in L&Q West (Slough and surrounding patches)

Persona:                           Mobile
Salary:                              £32,842pa increasing to £33,827 after completion of probation.


Closing date for completed applications:   6th August 2021 at 11pm

Face to face assessment centres to be held: to be confirmed: 13th August 2021


N.B. Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. As soon as the advert is closed, no further applications will be accepted. 

*Previous applicants need not reapply*

Role Profile.doc
 

An opportunity has arisen to join our in house maintenance team in East Region, North East Neighbourhood. We are looking for an experienced Multi trader to focus on reactive works within the patch. Reporting to the Maintenance Supervisor for the area directly.

You will be covering our West Region,  West Neighbourhood covering Uxbridge, Hounslow, Slough and Twickenham postcodes. The focus will be on high quality work, outstanding customer service and a right first time attitude. 

It is essential to have a driving license to carry out this role and you must have your own hand tools (larger tools and specialist equipment will be arranged if needed)

Our Plumber Multi is expected to carry out a range of tasks inclusive of Bath Tap repairs/replacements Bath chip repairs ,Shower installs both electric and Thermostatic,  Kitchen sink repair/replacement along with possible worktop change, W/C Overhauls New Cooper pipe install, Have a  Good understanding of all types of pipe work and knowledge of fault finding within properties to identify Leaks .Basic knowledge of other trades as you may be asked to assist others.  The ideal candidate will have the relevant City and Guilds/NVQ qualifications or will be qualified by experience. 

 

We will expect you to have effective communication skills, have experience of working in a building and/or housing maintenance environment including a knowledge of a varied housing stock.

 

Customer satisfaction is of the utmost importance to L&Q and as a first line of contact to our residents we expect you to have outstanding customer service and ability to deliver a right first time service. Limiting follow ons and increasing satisfaction.

Our in house maintenance team core hours are Monday to Friday 8am to 5pm in general. There is the opportunity to earn more from call outs and out of hours service.

To be considered for this role candidates will require/be:

  • Sound working trade knowledge and experience
  • Experience gained within a Maintenance, site and or Housing environment
  • Able to deliver excellent customer service
  • Right first-time approach
  • Health and Safety Conscious
  • Previous experience in a similar role
  • Wide range of Multi trade skills
  • Able to use a PDA

If you believe you have the qualities we are after and are interested in working for an organisation that can really make a difference to people's lives, then please apply without delay.

Our commitments:

COVID 19: L&Q have a dedicated pandemic response team reacting to the current situation. The safety of our staff and our candidates is of the utmost importance. Every effort will be taken to ensure that safe ways of working are adopted throughout the Recruitment and Selection process. We are introducing extra precautions in line with UK Government Guidelines. Our recruitment processes will follow social distancing and COVID-19 Safe requirements. This will include the use of various technologies to support the interview process. Should candidates have any questions regarding this, or if you require additional support please let us know at the interview planning stage.

At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them.  This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.


In addition to our support and training, the successful candidate will have access to our full suite of benefits including 26 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance.

At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q.   More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.

We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life.  Please let us know during the recruitment process if you're interested in part time working or job sharing.  In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen.

We are recognised externally for our commitment to inclusion.  We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.

We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.

Company

L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 95,000 homes, primarily across London and the South East

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