Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

"The CSG Design Studio creates internal communication and learning experiences to enable the Customer Service Group to offer the best service in the country. We support our people in responding to reputational, regulatory and reactive changes and announcements. We innovate and develop new ways to deliver the best communication and learning experiences for our people across CSG." - Studio Manager

What you'll do:

• Demonstrate flexibility to changing priorities and strong problem-solving capabilities, working with stakeholders to understand requirements in the face of unexpected and urgent business needs.Be the owner of all projects and manage the full life cycle of them including briefing, project management, stakeholder management, agency management for outsourced material and financesWork with subject matter experts and stakeholders to understand key messages and target audience's training needs, ensuring learner engagement.Communicate expectations, workstack and responsibilities clearly and professionally and oversee the completion of tasks and the workflow of the studioImplement and streamline new processes to ensure higher quality and faster outputLine manage a Studio Coordinator and a Workflow Analyst, providing support and coaching and day-to-day management

What you'll bring:

• Experience in an agency environment and a knowledge of design production processes, as well as short and long term project planningMeticulous attention to detail and communication skills with the ability to multitask and prioritise on changing project deadlinesExperience in daily and longer-term project planning including stakeholder management, creative review sessions, timelines etcStrong people and line management skillsProactive and drivenAbility to interpret briefs and business requirements.

Customer Service GroupWe enable our people to offer the best service in the country by creating epic experiences. Creating communication and learning experiences to support the most important customer and colleague moments across CSG. Most of all, we are an excitable bunch of creative people with specialist skills in five key areas; planning, idea generation, creative development, experiential and events.

The Rewards:There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

• Sky Q, for the TV you love all in one placeA generous pension packagePrivate healthcareDiscounted mobile and broadbandAccess a wide range of exclusive Sky VIP rewards and experiences

Where you'll work:Osterley:Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers.

On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

Livingston Watermark House:Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles.

You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym. Or play a game of pool or table tennis.

or DunfermlineInclusion:Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, so we're happy to discuss flexible working.

And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.