Staff Officer Policy and Engagement

Southampton, Hampshire
08 Feb 2021
08 Mar 2021
Contract Type
Full Time



About the job

We welcome applications from all communities and we don’t discriminate against any identity. We’re interested to hear from you, regardless of your background.

Do you have experience of developing and drafting policy documents?

Do you enjoy building relationships and working collaboratively with a variety of stakeholders?

Would you like the opportunity to work in our fast-paced team, gaining exposure both inside the Agency and externally with our stakeholders and partners?

If so, we are looking for a Staff Officer Policy and Engagement to join the Maritime and Coastguard Agency (MCA) and we would love to hear from you!

Job description

HM Coastguard is the operational arm of the MCA with responsibility for six Coastguard Functions - Search and Rescue, Pollution Response, Vessel Traffic Management, Maritime Safety, Maritime Security and Emergency and Disaster management.

As our Staff Officer Policy and Engagement, we will look to you to work with operational staff and key stakeholders to support engagement with internal partners, external agencies and International organisations. You will provide support to the head of Engagement and Policy for the planning, logistics and delivery of key external shows to enhance and educate the public on the role of HM Coastguard.

Additionally, you will be responsible for providing administrative support to the Assistant Director Policy and Standards and their deputy with a particular focus on supporting the development of policies, process and procedures following investigations, coroners court and fatal accident inquiries, working with the Training and Standards Officers, the Fatal Accidents Coordinator, MCA Regulatory and Investigations Unit and the Prevention Team to ensure that all areas of HM Coastguard operations are aware of their responsibilities for the maintenance of good record keeping.

This is an exciting opportunity to improve safety and save lives while building and maintaining strong working relationships with a variety of stakeholders across MCA, HM Coastguard and the maritime industry.


Key responsibilities of this role include but are not limited to:

• Provide administrative support to the Assistant Director for the preparation of subject matter expert information and knowledge for a range of external inquests, investigations and operational cooperation with key external stakeholders, including the Royal National Lifeboat Institution (RNLI), Home Office, Marine Accident Investigations Branch (MAIB), Ministry of Justice (MoJ) and the Department for Transport (DfT).

• Provide support to the audit of the UK's compliance of the International Convention on Civil Aviation (Chicago Convention) with a particular focus on the compliance of Annex 12 Search and Rescue for lost, missing, overdue, down and ditched aircraft coordinating the evidence of operational outputs and stakeholder relationships to submit to the Civil Aviation Authority to provide as evidence to the International Civil Aeronautical Organization (ICAO)

• Coordinate the logistics and arrangements for HM Coastguard attendances at national shows including the Royal International Air Tattoo (RIAT), Farnborough International Air Show and other educational and public events as defined by senior management. This will include the coordination of HM Coastguard operational Air Assets at appropriate shows as required.

• Work with the Maritime and Coastguard Agency's Marketing and Public Relations Team to help promote safety messages and engagement opportunities through an innovative approach to maritime safety week and London International Shipping week to showcase the diverse roles and responsibilities of HM Coastguard.

• Working in conjunction with the Maritime Staff Officer ensure that all inquiries to the generic HM Coastguard mailbox and HM Coastguard specific Infoline inquiries are responded to within stated service standards.

Please note: Some UK travel will be expected, this will include the potential to work from any HM Coastguard base including aircraft bases and the outer islands. Some overnight stays will be required.

About You

To be successful in this role, it is essential that you have experience of developing and drafting policy documents.

You will have strong communication skills both verbally and in writing with the ability to adapt your delivery to suit a wide variety of audiences. You are someone who can gain rapport quickly and build effective working relationships at all levels.

You’ll be a professional, dedicated and confident self-starter, using your exceptional stakeholder engagement and relationship building skills to enable you to influence and challenge at all levels, taking a diplomatic and tactful approach.

You will be highly organised and can work well under pressure whilst adapting to the changing priorities of the role.


We'll assess you against these behaviours during the selection process:

  • Working Together
  • Communicating and Influencing
  • Delivering at Pace
  • Seeing the Big Picture


Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance.

Find out what it's like to work at the Maritime and Coastguard Agency

Things you need to know 

Successful candidates must pass a disclosure and barring security check.

People working with government assets must complete basic personnel security standard checks.

vacancy is using Success Profiles, and will assess your Behaviours, Strengths and Experience.

We are closely monitoring the situation regarding the coronavirus, and will be following central Government advice as it is issued. There is therefore a risk that recruitment to this post may be subject to change at short notice. In addition, where appropriate, you may be invited to attend a video interview.

Please continue to follow the application process as normal and ensure that you check your emails regularly as all updates from us will be sent to you this way.

The Civil Service Nationality Rules has been updated following the United Kingdom’s exit from the European Union. The new rules will come into effect on 1st January 2021. We urge people from the EU, European Economic Area and Switzerland to be familiar with the updated Nationality rules prior to applying for this role.

As part of the application process you will be asked to complete a CV and personal statement. Further details around what this will entail are listed on the application form.

This vacancy is using Success Profiles. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

To apply for this role you will need to submit a CV and Personal Statement. When considering your experience, please tailor your Personal Statement with a maximum of 750 words to provide evidence of your experience of:

• Drafting and Communication skills, with the ability to be able to communicate complex ideas and polices both verbally and in writing.

• Working with a diverse stakeholder community to understand their concerns and operational outputs, demonstrating empathy and good negotiating skills.

• Developing and drafting policy documents.

The sift is due to take place from 24th February 2021
Interviews are likely to be held from 10th March 2021

This interview could be conducted via a video interview, details of which will be provided to you should you be selected for interview.

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.

The selection process will be designed specifically for the role. As a result, your assessment could include:

• an interview and Assessment

You’re encouraged to become familiar with the role profile, as you may be assessed against any of the criteria recorded within.

The Department for Transport alongside other Government Departments recruit using Success Profiles. This means for each role we consider what you will need to demonstrate in order to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.
For further information on Success Profiles visit our Careers website.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section

Further Information

To learn more about applying for a role within the Department for Transport, visit the Application Process page of our Careers website.

Before submitting your application, we encourage you to visit our Things You Need to Know page for further information about applying for a role within the Department for Transport and the Civil Service.

Throughout this job advert there are links to the DfT Careers website, which provides you further information to support your application. Should you be unable to access the information on our website, please email [email protected] for assistance.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UKs
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants Job contact : Name :   Rebecca Binstead Email :   [email protected]   Recruitment team : Email :   [email protected] Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: [email protected] If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Click here ( to visit Civil Service Commission

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