Skip to main content

Sheltered Housing Assistant

Bexley (City/Town), London (Greater)
Salary: £15,597 per annum plus ECU Allowance
Closing date
21 Jul 2024

Job Details

Title: Housing Assistant

Contract Type: Fixed Term up to 12 months

Hours of Work: Part Time - 21 hours per week

Persona: Site Based

Location: Bexley Borough, London (this role serves multiple sites across a geographical area)

Salary: £15,597 per annum plus ECU Allowance 

Role Profile - Sheltered Housing Assistant.pdf 

Closing date for completed applications: 21st July 2024 at 11:59 pm

**Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated

An exciting job opportunity has become available for the right candidate to join us as a Housing Assistant within our Housing Management Team on a fixed term basis. Independent Living is an integral part of what we do, delivering services primarily for our customers aged 55 and over.

We are an aspirational and forward-thinking team, responsible for delivering quality housing to our customers. Our customers are always at the heart of our service.

Join our team and find your greatness by helping us to deliver excellent services to the local community and working with our customers to enable them to maintain their independence and live well.

You will act as the on-site representative at three of our sheltered schemes in the London Borough of Bexley, providing frontline housing management services to our residents (over 55s). You will be responsible for ensuring the day-to-day safety and wellbeing of our residents in the context of Health & Safety management, Fire Safety procedures and general maintenance of the site facilities.

This is an essential car user post to which an additional monthly allowance is paid. The post holder is required to hold a full driving licence and have access to a vehicle insured for Business Use.

We are looking for someone who has:

  • A passion for keeping people safe
  • An Interest in health and safety issues
  • Excellent customer service skills
  • Strong communication skills (written and verbal)
  • A flexible and positive approach to work with excellent organisational skills

We welcome applications from candidates with demonstrable skills and experience for the position and who share our values of:

People - We care about the happiness and wellbeing of our customers and employees

Passion - We approach everything with energy, determination and enthusiasm

Inclusion - We draw strength from our differences and work collaboratively

Responsibility - We own problems and deliver effective, lasting solutions

Impact - We measure what we do by the difference we make

Why work for L&Q Living?

As well as joining a friendly, dedicated, and hardworking team you will have access to numerous benefits, including:

  • 25 days annual leave (increasing to 30 days after 5 years continuous service), pension scheme and non-contributory life assurance, season ticket loan, employee discount scheme and a health and wellbeing program
  • Access to our spot bonus scheme. If you go out of your way to embed our values, we will reward you
  • You will be joining an organisation where 78% of our staff told us it’s a great place to work (2022) and 92% of staff told us their manager treats them with respect
  • The opportunity to grow your career with us or other departments within our business 

Want to be part of this great team and share our values? If so, we want to hear from you. Apply now without delay!

For this post the successful candidate will need to apply for a Basic Disclosure Barring Service certificate (DBS) to enable them to work within the team. Further information about the Disclosure scheme can be found at

At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q.  More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.

We are recognised externally for our commitment to inclusion.  We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.

We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.


L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 95,000 homes, primarily across London and the South East

View our Top Employer profile

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert