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Tusker Partner Support Coordinator

Lloyds Banking Group
Watford Croxley Green Business Park, United Kingdom
Closing date
31 May 2024

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Job Details

End Date
Thursday 30 May 2024

Salary Range
£23,370 - £24,600

We support flexible working - click here for more information on flexible working options

Flexible Working Options
Flexibility in when hours are worked

Job Description Summary
Anywhere across UK

Job Description
  • JOB TITLE: Partner support coordinator
  • SALARY: £25,707 -£29788
  • LOCATION: Flexible
  • HOURS: Full-time
  • WORKING PATTERN: hybrid, which involves spending at least two days per week at hub, or our clients sites

About this Opportunity

The role will provide admin support for various internal and external stakeholders including but not limited to employee benefit providers, framework providers, key partners and Tusker’s own Business Development, Account Management, Implementation and Marketing teams.
  • General day-to-day administration and support for EBPs and Strategic & Commercial Partnership Manager.
  • Supporting Business Development Managers by confirming new business appointments from partner referrals, liaising with prospective clients, Business Development Managers and partners to ensure full visibility and promote integrated working.
  • Administration and support for partners inbound new business enquiries, coordinating diaries and providing clear communications.
  • Collating Management Information reporting for partners to include account performance and pipeline progress. Ensuring total visibility of opportunities through CRM system (Salesforce).
  • Quarterly commission report statements and invoice processing.
  • Credit checks and marketing support for Internal Business Development Executives.

About us

Join us and, as well as making a difference to customers, you’ll enjoy a fulfilling career where you’re free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities - you’ll find them all here.

What you’ll need
  • Strong organisational and time management skills with a proven ability to plan, problem solve and prioritise.
  • Willingness to learn. Appetite for knowledge and skills in order to adapt to changes with our products and services.
  • Excellent written and verbal communication skills with an eye for detail.
  • Ability to manage multiple and varied tasks.
  • Strong relationship building and influencing skills.

And any experience of these would be really useful
  • Previous experience of salesforce is desirable but not essential

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes -

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 22 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch.

We’d love to hear from you.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.


We’re creating an organisation that attracts, retains and develops the best talent in the industry, and one that openly embraces diversity too. But more than that – we want to be a great place to work.

We invest in our people, offering the best training and coaching, and by encouraging them to contribute to our leading corporate and social responsibility practices.

We offer flexible working hours and days, under our Work Options scheme. This means that you can have a challenging and rewarding career, and still have an ideal work/life balance.

Flexible working is at the heart of our strategy. We’re re-imagining where, when, and how our people work, with new approaches designed to meet the ever-changing needs of customers and colleagues. These include increasing our use of remote-working tools and technology, as well as placing less reliance on a 9-to-5 mindset. For many of our office-based colleagues, we work in hybrid ways which involves spending at least two days per week or 40% of their time at one of our office sites.

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