Skip to main content

Customer Care Assistant

McDonald's Restaurants Ltd
Closing date
5 Jun 2025

Job Details

McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It's your responsibility to always establish and maintain positive communication with customers and to keep the manager informed about customer satisfaction.

Quite simply, you'll be working in our fast-moving, high-energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.

Benefits package includes; Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more...........


McDonald’s Restaurants Ltd is the largest global food services retailer with over 30,000 restaurants across the world and almost 1,270 restaurants in the UK. In the UK McDonald’s and its franchisees employ over 110,000 employees, 60% of whom are under 21. With 85 % of its management teams starting as hourly paid staff and 50% of senior executives starting out working in restaurants, there is real scope for progression and career advancement. As the first large UK company to be awarded the Investors in People – Profile Award, the company has demonstrated its comprehensive training programme at all levels and has a competitive salary and benefits programme to match. Diversification of the menu, restaurant re-designs and a strong commitment to the communities they do business in allows the corporation continual growth.

Find out more about us on our Top Employer page

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert

Similar jobs