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Team Leader, Catering

John Lewis Partnership
Fenny Lock (National Distribution Centre), Bletchley, Milton Keynes
£21,100.00 up to £27,000.00
Closing date
7 Mar 2024

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Job Details

Join John Lewis or Waitrose today

If you've ever stepped through the doors of a John Lewis or Waitrose shop, shopped online, or seen any of our adverts, you'll know there's something unique about us.

That unique proposition is our Partners. As co-owners they have a say in our business and receive a share of the profits, so they put time and effort into making it work. Our Partners are the reason we're the success we are. They're our secret sauce; the opportunity for us to differentiate.

Job Summary:

Job Description:

At a glance:

  • Role: Team Leader supporting a team of Catering Assistants (Partnership role title Catering Assistant, Team Leader)

  • Hours: 37.5. 5/7 days per week, 2 weekends in 4 will be required, 11:30-19:30

  • Position: Fixed Term/Secondment

About the role:

As a leader in our business, your number one focus is to challenge and empower your teams and others to create more value for our customers and our business.You’ll contribute to the growth and efficiency of the Hospitality and Food Service profession within the Partnership. To do this you’ll  be an exemplary operator, ensuring standards are delivered to the highest possible standard while task managing your team

Job Requirements:

  • To actively deliver excellent customer service and quality food to our internal customers - our Partners.
  • Leading and Supporting  a team of catering assistants to ensure a smooth service is provided in accordance with all relevant procedures.
  • To ensure stock available to meet service requirements, with attention being given to controlling wastage and ensuring food is rotated and no items are left beyond their sell by date.
  • To act promptly on any Partner comments, using initiative to resolve them where possible and report issues or unsolvable day-to-day problems to the line manager.

Essential skills you’ll need

  • Previous catering experience and leading a Team 

  • Worked in a fast paced customer facing environment.

We believe in rewarding our Partners for their time and energy. After all, they’re the ones that make the John Lewis Partnership special.

Benefits include:

  • 💚Once you’ve been with us for three months, you’ll get Partnership discount in store and online. That’s 25% off in John Lewis & Partners (12% electrical products, some exclusions apply) and 20% in Waitrose & Partners. You’ll also be able to nominate someone you live with to share your discount.

  • 💚Discounted cinema tickets & VIP suites with discounted tickets at the O2 arena

  • 💚Discounted rates on holidays at the John Lewis Partnerships hotels, where only Partners and their guests can stay

  • 💚Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy

  • 💚Opportunity available at Fenny Lock to gain level 2 to 3 Food Safety Hygiene 

  • 💚Free Parking 

  • 💚Free Meals on Duty 

  • 💚Beauty Therapist available on Site 

And much more! Find out more about our benefits here:

If you would like to view the job outline for this role please see attached our job outline.

Pay Range:

£21,100.00 up to £27,000.00 Annual

Scheduled Weekly hours:


Worker Type:

Temporary Partner (Fixed Term)

Hours of Work:

37.5 5/7 days 11:30-19:30 this positions attracts a 15% shift premium.

At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself.

Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK’s most inclusive business - for our Partners (employees) and our customers.

We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world. 🌍 💚

We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference.

Find out more about D&I in the Partnership here.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.


John Lewis Partnership

A trusted and cherished brand, John Lewis Partnership (JLP) is the UK’s largest employee-owned business. They have a unique purpose - to provide a rewarding and fulfilling career for its Partners - and puts them at the centre of everything it does.

Partners are treated equally at the John Lewis Partnership and it is this equality that is the driver behind their employee benefits, including equal parenthood leave, hospitality discounts, corporate memberships of key UK organisations and leisure events, as well as learning opportunities.

JLP also has eight Partnership Networks to provide support, community and pride amongst its partners and embraces and celebrates diversity within the Partnership.

The Partnership offers a huge and diverse range of career opportunities, in areas such as retail, customer service, hospitality, and operations and encourages staff to forge their own career path through their time at the company. John Lewis wants its Partners to be the best that they can be and supports Partners to achieve their ambitions.

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