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Allocation Manager - Isle of Man

Employer
Lloyds Banking Group
Location
Douglas, United Kingdom
Salary
Competitive
Closing date
22 Dec 2023

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Job Details

End Date
Thursday 21 December 2023

Salary Range
£25,707 - £27,060

We support agile working - click here for more information on agile working options.

Agile Working Options
Reduced Hours

Job Description Summary
This role is based in the Isle of Man, working 21 hours per week.

Job Description

JOB TITLE: Allocation Manager

SALARY: c£25,707

LOCATION: Douglas, Isle of Man.

HOURS: 21 Hours per week.

WORKING PATTERN: This is a reduced hours role and is office-based

About this Opportunity

As an Allocation Manager you'll play a meaningful role in supporting your customer facing colleagues. In this office based role you'll be:

  • Reviewing and allocating workflow to the relevant teams
  • Dealing with adhoc requests, knowing when to allocate new resources and when other solutions are more suitable.
  • Keeping records of volumes and provide MI to senior partners.


About us

Join us and, as well as making a difference to customers, you’ll enjoy a fulfilling career where you’re free to be yourself. Phenomenal colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities - you’ll find them all here.

What you’ll need
  • You’ll need to be organised and manage your time effectively to ensure a balanced approach, supporting delivery of business area objectives
  • You’ll need excellent attention to detail
  • To take ownership of workflow received and allocate accordingly
  • An understanding of know your customer/ CDD requirements.
  • Self driven and self-motivated
  • An ability to quickly establish relationships; to understand and meet your customer’s needs through our diverse range of services.


And any experience of these would be really useful.

Banking or business experience where you've dealt with customers previously.

Customer Service & Quality are key.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:
  • A generous pension contribution of up to 15%
  • An annual performance-related bonus
  • Share schemes including free shares
  • Benefits you can adapt to your lifestyle, such as discounted shopping
  • Up to 22 days’ holiday with bank holidays on top
  • A range of wellbeing initiatives and generous parental leave policies


If you’re excited by the thought of becoming part of our team, get in touch.

We’d love to hear from you.


    At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

    We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

    We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

    Company

    We’re creating an organisation that attracts, retains and develops the best talent in the industry, and one that openly embraces diversity too. But more than that – we want to be a great place to work.

    We invest in our people, offering the best training and coaching, and by encouraging them to contribute to our leading corporate and social responsibility practices.

    We offer flexible working hours and days, under our Work Options scheme. This means that you can have a challenging and rewarding career, and still have an ideal work/life balance.

    Flexible working is at the heart of our strategy. We’re re-imagining where, when, and how our people work, with new approaches designed to meet the ever-changing needs of customers and colleagues. These include increasing our use of remote-working tools and technology, as well as placing less reliance on a 9-to-5 mindset. For many of our office-based colleagues, we work in hybrid ways which involves spending at least two days per week or 40% of their time at one of our office sites.

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