International Payroll Manager

London or Swindon
Closing date
19 Dec 2023

Job Details


International Payroll Manager
Location: London or Swindon

We have an exciting opportunity for an experienced International Payroll Manager to join our talented People Team based at either our London or Swindon office on a permanent basis, to head up Payroll for our International division managing a small team and be fully accountable for the end-to-end payroll process for our international markets. The main purpose of this role is to ensure all Payroll processes are executed appropriately, including end-to-end payroll across EMEA, T&A, compliance of tax and third party payments in a timely manner.

Responsibilities will include:

  • Effective management of the company payrolls across EMEA and leading the team
  • Support the growth of the business and implement payrolls in new countries across EMEA
  • Accountable for ongoing management of effective client service relationship in our International business area as the main point of contact for stakeholders
  • Lead a team of 2 and train team members on new or enhanced operation procedures and policies
  • Prepare work schedules to ensure appropriate coverage
  • Assist in monitoring workload and evaluate direct reports and may review the evaluations/development plans of others.
  • Defines standards and reusable approaches within the Payroll operational framework.
  • Identify process improvement initiatives and define standards for new processes.
  • Implement quality control measures.
  • Interpret day-to-day business objectives and preparation/execution of operational practices/work programs.
  • Support the growth of the business and implement payrolls in new countries across EMEA

Requirements for the role:

  • Previous experience working within International Payroll and comfortable managing complex payroll for c30 different countries and flexible to work with more countries as the business develops
  • A good knowledge of different European countries payroll and tax legislation and practices
  • Experience of working with payroll systems and outsourced Payroll providers
  • Experience of managing the day to day relationship of a payroll provider
  • Strong customer service skills
  • Excellent problem-solving experience
  • Experience in a shared service environment and solid understanding of HR cycles
  • Excellent organisation skills, attention to detail and follow through to resolve any outstanding issues
  • Strong written and verbal communication skills; appropriately communicates with all levels of customers and stakeholders
  • Ability to adapt to changing environment and support of multiple stakeholders
  • Ability to analyse/interpret data and take appropriate action

How we reward our teams
Hybrid working model from home and in the office
Competitive salary plus car allowance
Private medical
4pm Friday finish
Flexible Working
25 days holiday, plus your Birthday off, plus Bank Holidays with an opportunity to buy extra days holiday
Family friendly leave
Company pension scheme
Sharesave Scheme
Annual Bonus based on company and Personal Performance
Staff discount card for stores and online

About us

Celebrating 230 years, we’re proud to have grown and evolved into a globally recognised brand present in over 30 countries around the world, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. As a diverse group of over 12,000 colleagues, we are all on the same journey to a better business through our commitments to our planet, people and the communities we serve.

WHSmith have occupied our place in our customers’ hearts for over two decades. You’ll find our stores and our family of brands in airports, hospitals, railway stations, on high streets and in shopping centres – as well as right across the world! We are an ambitious team that thrives on pace, collaboration and innovation resulting in a real entrepreneurial culture.

WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.


WHSmith started in 1792 with a small news vendor in Little Grosvenor Street, London, followed by the opening of our first bookstall in Euston Station in 1848. We quickly established ourselves as the favoured newsagent, stationers and bookseller opening stores across the UK. From this point on, there has been no looking back.

View our Top Employer profile.

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