Contact Centre Sales Advisor - Cardiff

Recruiter
Sky
Location
Cardiff, Wales
Salary
Up to £20500 per annum
Posted
22 Jun 2022
Closes
30 Jun 2022
Ref
R0004615
Contact
Sky Group
Sector
Sales
Contract Type
Permanent
Hours
Full Time
Flexibility
Set hours

Join us as a Contact Centre Sales Advisor in our Cardiff contact centre earning £20,500 per annum with incentives on top - you can earn an extra £4,500 on average by smashing targets and up to £7,000 for our top performers. 

We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. 

Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine.  

What you'll do:

  • Have great conversations to meet our customer's needs, letting your personality shine

  • Take inbound calls from customers, who are looking to save money and make changes to their Sky package.

  • Be a Sky Ambassador selling the right package to the right customer 

  • Work 37.5 hours p/wk Mon-Sun with varied shift patterns to suit your lifestyle. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off


Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. 

What you'll bring: 

  • Brilliant at connecting with people 

  • Ability to understand our customers' needs 

  • A passion for selling

  • Creative approach to problem solving 

The Benefits:  
There's a reason people can't stop talking about #LifeAtSky. There really is something for everyone with our fantastic range of benefits. 

Individual Lifestyle 
Free Sky TV, along with discounted broadband, Sky Glass and mobile

Health and well being 

  • Discounts at external gyms 

  • Subsidised canteen 

  • Cycle to work scheme 

  • Private healthcare and Digital GP via Aviva 

  • Dental and other healthcare options 


Financial wellbeing 

  • Sky pension plan and Life Assurance which gives you extra piece of mind 


Share in the Company success 

  • Annual sharesave scheme and long service awards

Where you'll work:
Your base site will be in Cardiff, you'll be joining a close-knit team in Cardiff. We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week.

Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Inclusion: 
CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. 

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