Business Travel Consultant – Hotel & Rail
Here’s a great opportunity to get into the travel industry – or to get back in after a break. If you have customer service skills and can commit to working at least 16 hours a week, we’ll build a role to suit you.
CTM is a global leader in business travel management services, with a reputation for tailored solutions that combine innovation, cost effectiveness and customer care. As worldwide travel returns, we are poised for an exciting period of growth and we’re recruiting people to come along on the journey.
As Business Travel Consultant – Hotel & Rail, you will provide clients and suppliers with a high level of customer service and support. You’ll develop your understanding of our hotel reservations and invoicing systems, provide guidance on online booking tools, and use a range of communication methods to ensure the smooth running of day to day operations.
With full training provided, we do not require previous travel industry experience, but you will need the skills to grow into the role and to handle all contact politely, professionally and helpfully. That includes great attention to detail, the ability to meet deadlines, plus a natural awareness of how your actions affect clients, suppliers, colleagues – and our reputation as a whole. We also have opportunities for people with more travel industry experience.
We can offer both full-time and part-time opportunities for people at all stages of their careers. We expect you to be able to commit to at least 16 hours in the office per week, but in return we are willing to create flexible working patterns to suit your other commitments, including term time/non term time, evenings 6-10pm and/or weekends.
At CTM, our employees are the key to our many successes. We value our staff and always strive to provide a progressive, innovative and rewarding workplace for all. We have a strong history of promoting from within and will support you in your ongoing career development. Wide-ranging benefits include our annual reward and recognition programme, CTM All Star Awards, which takes our peer voted ‘All Stars’ on an incentive trip to destinations all around the world. We also provide access to a well-known wellbeing platform, free independent advice across a range of topics, the opportunity to increase annual leave and much more.