Business Travel Consultant – Air
Excellent pay rates and extensive benefits
Full or part-time, flexible hours available
This is a refreshing opportunity to build up your skills and prospects in the travel industry – perhaps after a break. If your travel experience includes GDS and you can commit to working at least 16 hours a week, we’ll build a role to suit you.
CTM is a global leader in business travel management services, with a reputation for tailored solutions that combine innovation, cost effectiveness and customer care. As worldwide travel returns, we are poised for an exciting period of growth and we’re recruiting people to come along on the journey.
As Business Travel Consultant – Air, you will provide clients and suppliers with a high level of customer service and support. You’ll be expected to maintain a good level of understanding of the Sabre, tRIPS and Traveller systems, ensure all SLAs are met, provide guidance on CTM best practice, assist with itinerary and fare information and ensure quality control on all bookings.
We’re looking for previous travel experience, including GDS knowledge. You’ll need the customer service skills to handle all contact politely, professionally and helpfully, the attention to detail to follow systems and processes carefully, plus a natural awareness of how your actions affect clients, suppliers, colleagues – and our reputation as a whole. We can also offer opportunities for people without travel experience to get started in the industry.
Both full-time and part-time roles are available. We expect you to be able to commit to at least 16 hours in the office per week, but in return we are willing to create flexible working patterns to suit your other commitments, including term time/non term time, evenings 6-10pm and/or weekends.
At CTM, our employees are the key to our many successes. We value our staff and always strive to provide a progressive, innovative and rewarding workplace for all. We have a strong history of promoting from within and will support you in your ongoing career development. Wide-ranging benefits include our annual reward and recognition programme, CTM All Star Awards, which takes our peer voted ‘All Stars’ on an incentive trip to destinations all around the world. We also provide access to a well-known wellbeing platform, free independent advice across a range of topics, the opportunity to increase annual leave and much more.