Senior Technical Analyst

Isleworth, London, England
16 May 2022
06 Jun 2022
Sky Group
Contract Type
Full Time

We're part of Europe's leading entertainment company with over 23 million customers across seven countries, we make life easier by entertaining and connecting people. It's a genuine team effort. That's why we want talented people, like you, to join us and help make the future happen.

This is a great opportunity to join our Technology - Content Supply Platforms.

Our team develops and operates Sky's Broadcast infrastructure and content delivery systems across DTH, On Demand and OTT delivery platforms. The successful candidate will work with a team of highly skilled Developers, Test and Reliability engineers, collectively ensuring that the right content arrives at the right destination at the right time.

What you'll do:
  • Turn high-level business and technical requirements into a detailed and well organised and prioritized product backlog

  • Work collaboratively with other Analysts in the department, Central Analysis team, Central Architecture team, business teams and other stakeholders

  • Work directly with the scrum team throughout the software delivery lifecycle demonstrating exceptional judgement to enable the creation of high-quality, robust software that meets the needs of the business

  • Manage multiple concurrent projects which are at various stages delivery

  • Run requirement breakdown and estimation sessions with the team

  • Become a subject matter expert and authority for the applications and projects you work on

  • Identify key risks and issues and ensure they are escalated to Delivery Manager and/or Scrum Master

  • Create a solid foundation for agile development to thrive by providing clear direction, meticulous understanding, and strong purpose as standard

What you'll bring:

  • Strong problem-solving skills, attention to detail and ability to logically analyse complex requirements, data sets, processes, and systems

  • Experience of working in an Agile development cycle, be able to write good user stories and acceptance criteria

  • Appreciation of how different systems interact with each other through mechanisms such as, APIs, Message Queues etc, experience of working knowledge of SQL and analysing the data

  • The ability to define and documenting requirements, interpret and modify technical documentation including flow charts, sequence diagrams and API responses and communicate them confidently to others

  • Strong collaboration and facilitation skills, the ability to bring people together to work towards a shared goal

  • Great communication and interpersonal skills, confidence in presenting to audiences from a variety of backgrounds and levels of understanding, spanning Product and Technology.

  • Motivation to learn, make improvements, and to help the team grow and improve.

  • Experience of Broadcast domain preferable.

Department overview:

We're the Product Hub. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better and we can't wait to get started on what's next.

Team overview:

Content Technology and Innovation

Our Content Technology and Innovation team delivers high-quality content to living rooms across the country. With 25,00 colleagues, we combine our strategic insights, engineering know-how and operational excellence to make sure we use the best and most innovative technologies to create and distribute our award-winning content.

The Rewards:

There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

  • Sky Q, for the TV you love all in one place

  • A generous pension package

  • Private healthcare

  • Discounted mobile and broadband

  • Access a wide range of exclusive Sky VIP rewards and experiences

Where you'll work:


Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers.

On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.


We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set ambitious targets for increasing ethnic diversity and representation throughout our organisation.

At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working.

And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

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